Simple, honest HVAC pricing with no surprises
We quote real numbers, not vague phone estimates. Diagnostic visits are a flat $69. New installation and replacement estimates are free in-home. Maintenance plans start at $250 per unit for Otter Basic and $350 per unit for Otter-Pro, with seasonal discounts when available.
Qualifying veterans and seniors can receive $500 off qualifying HVAC systems. Warranty coverage of up to 12 years is available on qualifying installs. Call (650) 900-0440 for details that apply to your home.
Repair pricing depends on the failed part and labor after diagnosis. We never start billable repair work without your approval of a written or verbal quote. Install pricing varies by equipment, ductwork condition, electrical requirements, and city permits when required.
OTTER HVAC serves Concord, Walnut Creek, Oakland, Berkeley, San Francisco, and neighboring East Bay cities seven days a week from 7am to 5pm. Transparent pricing is part of how we earn 5.0-star public reviews.
See the full price tables on this page for common repair and installation ranges, then book online or call for a visit that starts with clear documentation—not a sales pitch.
Related: Discounts and offers · Maintenance plans · Book a visit
Frequently asked questions
Is the $69 diagnostic applied to the repair?
The diagnostic is a flat visit fee for testing and documenting the issue. We present a clear repair quote before any additional work.
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References and credentials
- Consumer Financial Protection Bureau
- Better Business Bureau
- EPA Section 608 refrigerant certification
- U.S. Department of Energy — Energy Saver
Authority sources: Consumer Financial Protection Bureau · Better Business Bureau