Up to 12-year warranty — what it covers
Qualifying installs. Labor and equipment are not the same sentence.
We will tell you which manufacturer coverage applies to the unit we propose. “Up to 12 years” is not a blanket on a 20-year-old furnace we just repaired.
Repair vs replace is math: remaining life, refrigerant type, duct condition, and how the house actually uses the system.
Use this as a field guide to HVAC 12 year warranty, then book a visit if the house still misbehaves.
Diagnostic is $69. Install estimates are free in-home with load calculation. We do not quote compressors or full systems over the phone.
We map HVAC 12 year warranty to the actual failed part or design limit. Age of the system is a data point, not the diagnosis.
You approve any repair after the findings are written down. Diagnostic visits are a flat $69. New installation estimates are free in-home with a load calculation — not a number invented from square footage on Zillow.
The cheapest AC on Craigslist plus a “we’ll figure ducts later” install is how upstairs rooms never cool.
A company that skips testing on HVAC 12 year warranty will skip it on the next call too. We would rather lose a job than install the wrong thing.
Related service page on this site: furnace installation. The article you are reading is the explanation; that page is how to book the work.
OTTER HVAC is based at 2939 Santos Ln, Walnut Creek. Danville, Orinda, and Livermore are regular routes, along with the rest of our listed East Bay cities. Hours are 7am–5pm, seven days a week. We do not advertise 24/7 because we do not staff a night shift.
Inland heat (Pleasanton, Livermore, Concord) and marine air (Alameda, Daly City) are different loads. A note written for Danville is not automatically right for a fog-belt house. We treat them that way.
Category on this guide: Install. Primary search phrase: HVAC 12 year warranty.
Call (650) 900-0440 or book online. Tell us the city, the symptom in one sentence, and the brand if you know it. If we have a window today, we will say so. If we do not, we will say that too.
Technicians are EPA 608, OSHA, and NATE certified. Public reviews average 5.0 stars across roughly 146 Google and 151 Yelp reviews. That does not replace a test on your unit.
Related service: Furnace Installation. Book a $69 diagnostic or a free install estimate. Hours: 7:00am–5:00pm, seven days a week. Shop: 2939 Santos Ln, Walnut Creek, CA 94597.
Related: All HVAC guides · Furnace Installation · Pricing and $69 diagnostic · Contact OTTER HVAC
Frequently asked questions
What do you test on a HVAC 12 year warranty visit?
Diagnostic is $69. Install estimates are free in-home with load calculation. We do not quote compressors or full systems over the phone. The visit is a flat $69. Repair work starts only after you approve the written findings.
Will you quote HVAC 12 year warranty from a photo?
No. We do not price HVAC 12 year warranty from a driveway photo. $69 diagnostic, then a quote — or a free in-home install estimate if replacement is the honest path.
Do you handle this in Danville and Orinda?
Yes. We run Danville, Orinda, and the rest of our East Bay list from 2939 Santos Ln, Walnut Creek. Hours are 7am–5pm every day — not 24/7. Call (650) 900-0440.
Explore related pages
References and credentials
- U.S. DOE Energy Saver
- EPA Section 608
- EPA Section 608 refrigerant certification
- U.S. Department of Energy — Energy Saver
Authority sources: U.S. DOE Energy Saver · EPA Section 608