Rooftop package unit not cooling
Access, drains, and the same capacitor physics as a house.
A strip-mall RTU in Concord still dies on a bad contactor. The ladder does not change the diagnosis.
Light commercial rooftop and VRF jobs fail on the same physics as homes, plus access, hours, and zoning.
If the search that brought you here was “rooftop AC not cooling,” start with a test, not a replacement pitch.
We service rooftop packages, VRF, and commercial refrigeration (coolers, freezers, ice machines) with the same diagnose-first rule.
On this call we confirm the symptom you described — rooftop package unit not cooling — before we open a price book.
You approve any repair after the findings are written down. Diagnostic visits are a flat $69. New installation estimates are free in-home with a load calculation — not a number invented from square footage on Zillow.
A restaurant rooftop quoted like a bedroom mini-split will miss clearances, drains, and after-hours constraints.
A company that skips testing on rooftop AC not cooling will skip it on the next call too. We would rather lose a job than install the wrong thing.
Related service page on this site: rooftop package unit installation. The article you are reading is the explanation; that page is how to book the work.
OTTER HVAC is based at 2939 Santos Ln, Walnut Creek. Oakland, Oakland, and Pleasant Hill are regular routes, along with the rest of our listed East Bay cities. Hours are 7am–5pm, seven days a week. We do not advertise 24/7 because we do not staff a night shift.
Inland heat (Pleasanton, Livermore, Concord) and marine air (Alameda, Daly City) are different loads. A note written for Oakland is not automatically right for a fog-belt house. We treat them that way.
Category on this guide: Commercial. Primary search phrase: rooftop AC not cooling.
Call (650) 900-0440 or book online. Tell us the city, the symptom in one sentence, and the brand if you know it. If we have a window today, we will say so. If we do not, we will say that too.
Technicians are EPA 608, OSHA, and NATE certified. Public reviews average 5.0 stars across roughly 146 Google and 151 Yelp reviews. That does not replace a test on your unit.
Related service: Rooftop Package Unit Installation. Book a $69 diagnostic or a free install estimate. Hours: 7:00am–5:00pm, seven days a week. Shop: 2939 Santos Ln, Walnut Creek, CA 94597.
Related: All HVAC guides · Rooftop Package Unit Installation · Pricing and $69 diagnostic · Contact OTTER HVAC
Frequently asked questions
What do you test on a rooftop AC not cooling visit?
We service rooftop packages, VRF, and commercial refrigeration (coolers, freezers, ice machines) with the same diagnose-first rule. The visit is a flat $69. Repair work starts only after you approve the written findings.
Will you quote rooftop AC not cooling from a photo?
No. We do not price rooftop AC not cooling from a driveway photo. $69 diagnostic, then a quote — or a free in-home install estimate if replacement is the honest path.
Do you handle this in Oakland and Oakland?
Yes. We run Oakland, Oakland, and the rest of our East Bay list from 2939 Santos Ln, Walnut Creek. Hours are 7am–5pm every day — not 24/7. Call (650) 900-0440.
Explore related pages
References and credentials
- U.S. DOE Energy Saver
- EPA Section 608
- EPA Section 608 refrigerant certification
- U.S. Department of Energy — Energy Saver
Authority sources: U.S. DOE Energy Saver · EPA Section 608