Mini-split not cooling
Filter, outdoor blockage, or a head in the wrong mode.
A head set to fan on an Oakland ADU will move air all day and never drop the room.
A mini-split is the honest answer when ducts cannot reach an addition, ADU, or garage conversion cleanly.
If the search that brought you here was “mini split not cooling,” start with a test, not a replacement pitch.
We size the head to the room, check outdoor clearance and electrical, and estimate in-home for free. One oversized head short-cycles just like a bad central unit.
On this call we confirm the symptom you described — mini-split not cooling — before we open a price book.
You approve any repair after the findings are written down. Diagnostic visits are a flat $69. New installation estimates are free in-home with a load calculation — not a number invented from square footage on Zillow.
Extending leaky ducts 40 feet through an attic is often worse comfort per dollar than a ductless head.
A company that skips testing on mini split not cooling will skip it on the next call too. We would rather lose a job than install the wrong thing.
Related service page on this site: ductless mini split installation. The article you are reading is the explanation; that page is how to book the work.
OTTER HVAC is based at 2939 Santos Ln, Walnut Creek. Concord, San Ramon, and Pleasant Hill are regular routes, along with the rest of our listed East Bay cities. Hours are 7am–5pm, seven days a week. We do not advertise 24/7 because we do not staff a night shift.
Inland heat (Pleasanton, Livermore, Concord) and marine air (Alameda, Daly City) are different loads. A note written for Concord is not automatically right for a fog-belt house. We treat them that way.
Category on this guide: Mini-splits. Primary search phrase: mini split not cooling.
Call (650) 900-0440 or book online. Tell us the city, the symptom in one sentence, and the brand if you know it. If we have a window today, we will say so. If we do not, we will say that too.
Technicians are EPA 608, OSHA, and NATE certified. Public reviews average 5.0 stars across roughly 146 Google and 151 Yelp reviews. That does not replace a test on your unit.
Related service: Ductless Mini Split Installation. Book a $69 diagnostic or a free install estimate. Hours: 7:00am–5:00pm, seven days a week. Shop: 2939 Santos Ln, Walnut Creek, CA 94597.
Related: All HVAC guides · Ductless Mini Split Installation · Pricing and $69 diagnostic · Contact OTTER HVAC
Frequently asked questions
What do you test on a mini split not cooling visit?
We size the head to the room, check outdoor clearance and electrical, and estimate in-home for free. One oversized head short-cycles just like a bad central unit. The visit is a flat $69. Repair work starts only after you approve the written findings.
Will you quote mini split not cooling from a photo?
No. We do not price mini split not cooling from a driveway photo. $69 diagnostic, then a quote — or a free in-home install estimate if replacement is the honest path.
Do you handle this in Concord and San Ramon?
Yes. We run Concord, San Ramon, and the rest of our East Bay list from 2939 Santos Ln, Walnut Creek. Hours are 7am–5pm every day — not 24/7. Call (650) 900-0440.
Explore related pages
References and credentials
- U.S. DOE Energy Saver
- EPA Section 608
- EPA Section 608 refrigerant certification
- U.S. Department of Energy — Energy Saver
Authority sources: U.S. DOE Energy Saver · EPA Section 608